DivaVogue Shipping Information

At DivaVogue, we aim to make your shopping experience as smooth as possible. Below you’ll find key details about our shipping policies:

1. Where do you ship?

We currently offer shipping within the United States and to select international countries. Please check the checkout page to confirm if we ship to your location.

2. How long does shipping take?

Shipping times vary depending on your location:

• Domestic Shipping (U.S.): 3-7 business days
• International Shipping: 7-21 business days, depending on the destination country and customs processing

Please note that processing times may take 1-2 business days before your order is shipped.

3. How much does shipping cost?

Shipping costs are calculated at checkout based on your location and the size/weight of the products ordered. We offer free standard shipping on orders over a certain amount, depending on your region. You will see any applicable shipping charges before completing your order.

4. Can I track my order?

Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the shipping carrier’s website.

5. Do you ship to P.O. Boxes?

Unfortunately, we are unable to deliver to P.O. Boxes at this time. Please provide a residential or business address for delivery.

6. What should I do if my order is delayed or lost?

If your order is delayed beyond the expected delivery window or appears to be lost, please contact our customer support team at info@divavogue.com with your order number, and we’ll assist in locating your package or issuing a replacement if necessary.

7. Are there customs fees for international orders?

For international orders, customs fees, import duties, and taxes may be applied depending on the destination country. These charges are the responsibility of the customer and vary by region.

Bienvenue chez DivaVogue , où la beauté et le bien-être convergent dans une symphonie d'élégance et de sophistication. Notre boutique en ligne est un havre de paix pour celles qui cherchent à améliorer leur bien-être et à embrasser leur diva intérieure. Fondée en 2023, DivaVogue est rapidement devenue un symbole de luxe et d'innovation dans le monde de la beauté et du bien-être.

Chez DivaVogue, nous proposons une collection de produits exquis, soigneusement conçus pour améliorer votre routine de soins personnels. Notre gamme d'offres est aussi diversifiée que les couleurs d'un coucher de soleil éclatant, répondant aux besoins et aux désirs uniques de notre clientèle exigeante. Du pouvoir transformateur de l'autocollant magnétique de détoxification de l'abdomen aux effets éclaircissants de la luminothérapie contre l'acné, chaque article de notre magasin est un chef-d'œuvre conçu pour favoriser une peau claire et saine et mettre en valeur votre beauté naturelle.

Chez DivaVogue, nous savons que la vraie beauté vient de l'intérieur. C'est pourquoi nous accordons la priorité au bien-être holistique et proposons une gamme de produits qui nourrissent à la fois le corps et l'âme. Des rituels de soins luxueux aux expériences de spa indulgentes, nos offres sont conçues pour vous transporter dans un monde de tranquillité et de sérénité.

Entrez dans le monde de DivaVogue et embarquez pour un voyage de découverte de soi et de transformation. Laissez-nous vous guider dans votre exploration des possibilités infinies de la beauté et du bien-être. Avec DivaVogue, chaque jour est une occasion d'embrasser la diva qui sommeille en vous et de libérer votre véritable potentiel.

1. What types of beauty products does DivaVogue sell?

DivaVogue sells a variety of beauty products, including makeup, skincare, and haircare products. We offer high-quality products that are designed to enhance your natural beauty and provide long-lasting results.

2. How can DivaVogue products enhance my makeup routine?

Our luxury beauty products are designed to add elegance and sophistication to your makeup routine. Whether you're looking for a bold lip color, a flawless foundation, or a radiant highlighter, our products can help you achieve your desired look.

3. What is DivaVogue's return policy?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please refer to our refund policy for more information on how to initiate a return.

4. How long does it take to receive a refund?

Once we've received and inspected your return, we will notify you of the approval status. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

5. Does DivaVogue offer exchanges?

Yes, we do offer exchanges. The fastest way to ensure you get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

6. How long does shipping take?

All orders are shipped within 24 to 48 hours of you placing the order. The typical delivery time frame is between 3-10 business days, although you may receive your items earlier. Please note that there may be delays beyond our control, such as customs or postal delays.

7. Can I track my order?

Yes, all orders are shipped with a tracking number. You can track your order every step of the way using the provided tracking number.

8. What if I receive a defective or damaged item?

If you receive a defective, damaged, or wrong item, please contact us immediately. We will evaluate the issue and make it right.

9. Are there any items that cannot be returned?

Yes, certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about a specific item.

Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please contact us at info@divavogue.com to initiate a return. For more information, please refer to our full refund policy.

Shipping Policy

All orders are shipped within 24 to 48 hours using DHL eCommerce, USP, USPS, or ePacket, depending on your location and the fastest available service. The typical delivery time frame is between 3-10 business days. Please note that there may be delays beyond our control, such as customs or postal delays. You will receive a tracking number to track your order.